Please read through this section carefully before using . We aim to keep our TERMS & POLICIES easy to understand. If you have any questions or require more detailed information, please contact us at info@surrenderous.com.
This website is operated by owned by . The following rules and regulations apply to all visitors to or users of the Surrender Website, the home page of which is at www.surrenderous.com. By using this Web site, you agree to be bound by these rules and regulations, as they may be modified by . at any time. In the event of a violation of these rules and regulations, . reserves the right to seek all remedies available by law and in equity.
Our store address and contact information
Intellectual Property
Prices
Accessibility
Links
Disclaimer of Warranty
Jurisdiction
Restriction of Sales
Privacy
Security
Shipping
Refunds
Returns and Exchanges
Revisions
Surrender
119 Devonshire Road
Singapore 239881
Phone: +65 7332130
Email: info@hsurrenderous.com
The Surrender Web Site and all of its materials, including, but not limited to, its software or HTML code, scripts, text, artwork, photographs, images, video, and audio (collectively, "Materials" ) are protected by copyright laws. All Materials are provided by Surrender as a service to its current and prospective customers and may be used only for personal informational and product ordering purposes and only if you also retain all copyright and other proprietary notices contained on the Materials. No right, title or interest in our Materials is conveyed to you This is a limited license, not a transfer of title to our Materials, and such license is subject to the following restrictions: (a) you may not copy, reproduce, publish, transmit, distribute, perform, display, post, modify, create derivative works from, sell, license or otherwise exploit this site or any of its Materials without our prior written permission; (b) you may not access or use SURRENDEROUS.COM for any competitive or commercial purpose; and (c) you will not permit any copying of our Materials. Any unauthorized copying, alteration, distribution, transmission, performance, display, or other use of these Materials is prohibited. SURRENDER PTE LTD. may revoke this limited license at any time for any or no reason. All rights not expressly granted are reserved by SURRENDER PTE LTD. Product and company names, trademarks or logos are the properties of their owners.
Prices
All prices / currency on this site are in USD (United States Dollars). SURRENDER PTE LTD. reserves the right to amend prices on the site at any time without any prior notice.
SURRENDEROUS.COM may be inaccessible during regular maintenance sessions or due to technical difficulties.
Periodically, links may be established from this Web Site to one or more external web sites or resources operated by third parties (the "Third Party Sites"). These links are provided for your convenience only. In addition, certain Third Party Sites also may provide links to the SURRENDEROUS.COM Web Site. None of such links should be deemed to imply that SURRENDER PTE LTD. endorses the Third Party Sites or any content therein. SURRENDER PTE LTD. does not control and is not responsible or liable for any Third Party Sites or any content, advertising, products, or other materials on or available from such Third Party Sites. Access to any Third Party Sites is at your own risk and SURRENDER PTE LTD. will have no liability arising out of or related to such web sites and/or their content or for any damages or loss caused or alleged to be caused by or in connection with any purchase, use of or reliance on any such content, goods, or services available on or through any such Third Party Site.
Access to the SURRENDEROUS.COM Web Site is provided to our customers and prospective customers "AS IS" and "AS AVAILABLE" and without warranty of any kind, whether express or implied, INCLUDING BUT NOT LIMITED TO, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NONINFRINGEMENT. Some jurisdictions do not allow the disclaimer of implied warranties. In such jurisdictions, the foregoing disclaimer may not apply to you. SURRENDER PTE LTD. reserves the right to block or deny access to the Web Site to anyone at any time for any reason.
This agreement is governed by the laws of the Republic of Singapore and by using SURRENDEROUS.COM, you agree to submit to the exclusive jurisdiction of the courts of Singapore. SURRENDER PTE LTD. controls this Web Site from its offices within the Republic of Singapore. SURRENDER PTE LTD. does not imply that the materials published on this Web Site are appropriate for use outside of the Republic of Singapore. If you access this Web Site from outside of Singapore, you do so on your own initiative and you are responsible for compliance with local laws. The terms of this Web Site shall be governed by the laws of the republic of Singapore, without giving effect to its conflict of laws provisions.
You may notice that certain brands or items can only be purchased through our physical store.
Many of our products are available in limited quantities and sell out very quickly. Therefore we may not put some of those products / merchandise that you see in our physical store online. Please bear in mind that these restrictions are subject to change without any prior notice.
SURRENDER PTE LTD. will not share, rent or sell your personal information including e-mail address to anyone without your permission. Information collected will be used only by SURRENDER PTE LTD. or other subsidiaries within the SURRENDER PTE LTD. group of companies.
Cookies can be disabled in your browser and this website will still function normally.
You may be contacted via email with information about special Surrender events that we may hold from time to time. If you do not wish to receive such e-mails, please let us know by writing to info@surrenderous.com.
We take reasonable care to provide appropriate security controls to ensure that our site is safe and secure.
All credit card orders are processed securely by WWW.WORLDPAY.COM so that you will have a peace of mind when shopping with us.
Any credit card numbers or contact information provided to us to fulfill your purchase will be treated with utmost secrecy. We will also ask for your name, address, telephone number and email address to guarantee prompt delivery of your order. Please rest assured that this information will only be used for internal purposes.
We use the most updated version of Secure Socket Layer (SSL) protocol to protect your information against any leakage or misuse. In the unfortunate event that your information has been leaked or misused, . cannot be held liable for any losses incurred to you.
All orders made through SURRENDEROUS.COM will be shipped within 4-5 working days after your orders have been confirmed and processed. We will ship all parcels by EMS (Express Mail Service / Speedpost) that is traceable. However, shipping durations depends on the carrier and SURRENDER PTE LTD. cannot guarantee specific delivery times. In the event of an exchange, the buyer will bear all shipping costs back to Singapore and it is shipped at the buyer’s own risk.
Refunds will be given at the discretion of the Company Management.
In an event of an exchange, please make sure that any products that is to be sent back is in saleable condition with tags attached and a proof of purchase. Please check items thoroughly upon delivery before removing any attached tags or labels. We cannot accept responsibility for loss or damage during transit. SURRENDEROUS.COM will accept exchanges within 10 days for International customers. Please indicate your reason for the exchange. Size exchanges are subjected to stock availability. It will be advisable that you clarify any doubts about sizing before ordering. Please note that we are unable to process any exchange requests for a completely different item.
SURRENDER PTE LTD. may change or alter features of the site, at any time and without notice. SURRENDER PTE LTD. also reserves the right, at its sole discretion, to change, modify, add or remove any portion of these terms in whole or in part, at any time and without notice. SURRENDER PTE LTD. may terminate, change, suspend or discontinue any aspect of this Web Site, including the availability of any, rights and license given above at any time and without notice. Your continued use of this Web Site after any changes to these terms are posted will be considered acceptance of those changes.
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